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About Us

Arbitrail is a Singapore-headquartered outsourcing and advisory firm delivering operational support and customer experience solutions to companies expanding across Asia and beyond.

We operate at the intersection of process precision and commercial scale, helping Western businesses reduce operational drag, reinforce compliance, and strengthen customer trust. With delivery hubs in the Philippines, our teams are trained, managed, and aligned with your metrics from day one.

  • 370

    +

    Skilled Professional

  • 20

    +

    Ongoing Campaigns

  • 8

    +

    International Clients

Our Services

We are a multi-industry group committed to driving growth and performance for businesses across the Philippines through expertise, innovation, and operational excellence.

Sales & Appointment Setting

Grow your pipeline with trained agents who qualify leads, set appointments, and run outbound campaigns that match your sales motion.

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Customer Service (Voice & Non-Voice)

Omnichannel support that reinforces your brand. Voice, email, chat, and social, all managed with SLAs, QA, and escalation controls.

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Verification Services

We confirm the data that matters before it creates risk. From customer onboarding to transaction checks, we help ensure your workflows stay clean.

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Back Office Support

Reliable operational support across repetitive or time-sensitive functions, so your core team can stay focused on high-value work.

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Collections

Customer-friendly collections programs designed to reduce DSO and protect brand reputation.

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Staff Leasing / Dedicated Teams

Build your own offshore team with full operational oversight. We handle HR, infrastructure, compliance, and performance tracking.

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Data Entry & Processing

Fast, accurate data entry for CRMs, databases, and internal systems—QA-checked and volume-ready.

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Customized Services

Don’t see what you need listed? We scope and deploy custom workflows built around your operational needs.

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Quality Assurance (QA) & Audit

Ongoing QA and process audits to reduce error rates, track trends, and protect service quality at scale.

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Our Team

Excellent Service Provided by Professional Experts.

Jack Azoulay
CEO
Emily Sophia
Senior Consultant
Abigail Grace
Senior Consultant
Michael David
Health Consultant
Daniel Scoot
Health Consultant
Emily Sophia
Senior Consultant
Abigail Grace
Senior Consultant
Michael David
Health Consultant

Let’s explore how we can support your operations.

For Inquiries
+63 917 309 8666